Ones Technology Expands Its Service Network

With the opening of its Istanbul Technical Support and Operations Center at the end of 2024, Ones Technology is taking a major step forward in enhancing its global field operations. By offering faster and more comprehensive installation and support services—particularly across Istanbul and the Marmara Region—the company is setting a new standard in service delivery. Through its BioAffix® Support Center, Ones Technology continues to provide on-site technical support and field services across all locations, while expanding its physical presence with new centers tailored to regional needs.

Uninterrupted Service for a Growing Customer Portfolio

Recognized for its advanced security solutions, Ones Technology holds a distinguished place in the industry and is steadily expanding its service network. With the launch of its new Istanbul center at the end of 2024, the company has significantly enhanced its capacity to deliver faster, more effective, and localized support—especially within the Marmara Region.

The new center reinforces Ones Technology’s holistic approach spanning product R&D and design, manufacturing, field installation, and post-installation technical support. As the customer portfolio continues to grow in and around Istanbul, the company is now better positioned to respond to regional demands swiftly and efficiently.

Key Functions of the Istanbul Technical Support and Operations Center

With this new structure, Ones Technology elevates the scale and efficiency of its extensive installation and support operations, previously carried out across hundreds of sites both in Turkey and abroad. The Istanbul center accelerates the coordination of field teams and aims to boost customer satisfaction by significantly reducing technical intervention times.

The company also reported considerable gains in logistics capabilities with the new center—particularly in spare parts supply and on-site service delivery.

This strategic expansion not only meets the company’s current operational needs but also lays a strong foundation for future growth and scalability.